24 hour support for home emergencies
Home emergency cover is included in your annual premium, and you don’t have to pay any excess if you use it. We provide up to £1,000 cover for each repair, including the cost of call-out, labour, and materials (including VAT).
What does home emergency insurance cover?
It covers emergencies that are a risk to your home in the hope that fast treatment will limit damage. We define emergencies as sudden, unexpected, and requiring immediate corrective action to:
- prevent any damage or further damage to your home
- make your home safe and secure
- relieve any unreasonable discomfort, risk, or difficulty to you.
Cover is available for incidents related to:
- Roof damage
- Plumbing and drainage
- Main heating system
- Domestic power supply
- Toilet unit
- Home security
- Vermin
To find out more about the cover our home insurance provides, call 0345 070 2223.
What to do if you need to make a claim
When you become aware of a possible claim, you need to call us immediately and notify us of your claim. Baptist Insurance Home Emergency Claim Line: 0345 268 8471. This cover is arranged in conjunction with ARAG Legal Expenses Insurance Company Limited.