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Contact us

For any enquiry, whether about a claim, your policy with us or whether you're looking for a quotation, you can contact us in a number of ways. Our normal business hours are Monday to Friday, 8am to 6pm.


  • 0345 070 2223 for all enquiries.

  • For claims - call 0345 070 2223 and select option 1.


Write to us

The Baptist Insurance Company PLC
Beaufort House
Brunswick Road

You may have noticed our phone number has changed.

Don’t worry about the cost of calling us, we’ve moved to standard geographic rate 0345 numbers that are normally part of inclusive minutes for landline and mobile packages.

All of our 0845 numbers are changing to 0345 but the rest of the number will remain the same. So for our main customer services number you can ring 0345 070 2223 instead of 0845 070 2223.

In the meantime, if you do dial us on an 0845 number you will get a message suggesting you ring us back on the 0345 equivalent.

Talk to our team on 0345 070 2223
The Baptist Insurance Company PLC (BIC) Reg. No. 83597. Registered in England at Beaufort House, Brunswick Road, Gloucester, GL1 1JZ. The Baptist Insurance Company PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Firm Reference Number 202032.