
For any enquiry, whether about a claim, your policy with us or whether you're looking for a quotation, you can contact us in a number of ways. Our normal business hours are Monday to Friday, 8am to 6pm. We look forward to hearing from you.
Telephone
0845 070 2223 for all enquiries.
For claims - call 0845 070 2223 and select option 1.
Email
enquiries@baptist-ins.com
Fax
0845 604 6307
Address
The Baptist Insurance Company PLC
Beaufort House
Brunswick Road
Gloucester
GL1 1JZ
Complaints Procedure
If you wish to make a complaint, you can do this verbally or in writing to the Customer Services Manager. We have procedures in place to ensure your complaint is handled fairly and efficiently. We will also explain how to refer your complaint to the Financial Ombudsman Service.